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FringeArts is an equal opportunity employer. FringeArts works to respond to and reflect the diversity of our city, we encourage and support all applicants from all cultures and environments for all open positions.

Fringe Festival Box Office Associate

The Box Office Associate is responsible for assisting in managing the FringeArts Box Office and staffing Box Office at FringeArts curated performances. This person reports directly to the Patron Services Director and works closely with our Marketing and Development Departments. The Box Office Associate’s duties include but are not limited to:

Duties & Responsibilities:

  • Work with Marketing and Programming staff to become familiar with Festival shows
  • Learn all B.O. policies and procedures (i.e., refunds, exchanges, managing venue capacities, holds/comps, taking tickets off sale)
  • Field web, walk up and phone sales 
  • Handle customer complaints and inquiries
  • Respond to Artist requests for daily sales reports and door lists
  • Create membership cards and mail/issue to members when purchased
  • Work closely with Festival Marketing, Programming, and Development regarding matters including, but not limited to: added discounts, programming changes, and VIP press tickets.
  • Qualify ticket orders daily
  • Assist with post show reports 
  • Manage check in, waitlist, and walk up sales before performances at various venues throughout the city 
  • Track the cash bank before, during and after performances
  • Be available to answer for consultation for post-festival questions/concerns by regarding reports, reconciliations, customer or artist inquiries or complaints

Requirements:

  • Excellent communication skills
  • Meticulous attention to detail
  • Superior organizational skills
  • Friendly, enthusiastic and courteous demeanor
  • Excellent troubleshooting skills and good judgment

Preferred:

  • Previous FOH experience
  • A passion for the performing arts
  • Ability to process ticketing transactions using Patron Manager software

The Box Office Associate is a part-time, hourly position. Hours are primarily evening and weekend with occasional weekday shifts.  The Box Office Associate reports directly to the Box Office Manager and Patron Services Director.

Salary/Hourly Rate: $15.00-17.00

To Apply:

Please send cover letter and resume to boxoffice@fringearts.com. Include job title and applicant name in subject line.

EOE: FringeArts is an equal opportunity employer. FringeArts works to respond to and reflect the diversity of our city. We encourage and support applicants of color for this and all open positions. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

FringeArts Internships

​FringeArts internships offer empirical training for students and emerging professionals whose career interests include performing and visual arts administration, arts production, and all facets of nonprofit administration and management.

Interns of all academic and professional backgrounds are welcome. FringeArts interns support programming, marketing, development, event operations and more. Academic credit may be available. Internships are available year-round on an ongoing basis. Interns are significantly needed before and during our annual month-long Fringe Festival, presented throughout Philadelphia each September. Interns typically serve approximately 20 hours per week during regular office hours (10-6, M-F), primarily at our Old City offices. Hours are flexible.

For more information or to apply, please contact hr@fringearts.com. Applications should include a cover letter and resume, and additional materials where required (see job descriptions below). Applications accepted on a rolling basis. The FringeArts offices are wheelchair accessible and dog-friendly.

Internship Opportunities

FringeArts is an equal opportunity employer. FringeArts works to respond to and reflect the diversity of our city. We encourage and support applicants of color for all open positions.

Equal Opportunity Policy

FringeArts has been, and remains committed to the principles of equal employment opportunity and nondiscrimination. FringeArts does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, age, gender, gender identity, marital status, sex, sexual orientation, military status, disability, or any other legally protected characteristics, in any of its activities or operations. These activities include, but are not limited to, employment practices; selection of board members, interns, volunteers and vendors; and provision of services. We are committed to providing an inclusive and welcoming environment for all. In keeping with this policy, FringeArts seeks to recruit, hire, train and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, and terminations in accordance with this policy. All employees, board members, interns and volunteers are expected to conduct themselves in the workplace in a manner consistent with this policy.